Telegram

Connect Telegram to receive and answer user messages from Inbox.

Integration steps

  1. Open Telegram and start a chat with @BotFather.
  2. Run /newbot and follow the prompts to create your bot.
  3. Copy the generated bot token.
  4. Open the Channels page.
  5. Click Add channel and choose Telegram.
  6. Paste the bot token in the channel setup form.
  7. Save and enable the channel.

After setup

  • Send a test message to your bot in Telegram.
  • Confirm a new conversation appears in Inbox.
  • Reply from Inbox and verify it reaches Telegram.

Common notes

  • Keep the bot token private; regenerate it in BotFather if exposed.
  • If no messages arrive, re-check token value and channel enabled status.
  • If your bot was recreated, update the token in Bread Crumbs.